Long Term Care
Ombudsman Program
Ombudsman Volunteer | Technical Assistance | Resident's Rights DEFINITION OF OMUDSMAN The Ombudsman program serves residents throughout the Northeast Counties of Oklahoma, including nursing homes, assisted living and residential care homes. An Ombudsman helps improve the quality of life and the quality of care available to the residents. A long-term care ombudsman is a person who receives telephone calls from:
The Ombudsman attempts to resolve problems/concerns within the facility. The Ombudsman has the authority to explore problems and recommend correction action. For more information or to file a complaint contact: Trisha Dodd e-mail tdodd@ggeda.com Lahona Young e-mail lyoung@ggeda.com Oklahoma Senior Info-Line 1-800-211-2116 Nationwide 1-800-482-4594 Ombudsman Volunteer | Technical Assistance | Resident's Rights |
